Consultants to Contact
- Allison Young - Vice President & Consulting Actuary (Dallas)
- Bonnie Albritton - Vice President & Principal (Dallas)
- Brian Rankin - Vice President & Principal (Washington, D.C.)
- Brian Stentz - Vice President & Principal (Dallas)
- Cabe Chadick - President & Managing Principal (Dallas)
- Chris Merkel - Senior Vice President & Principal (Kansas City)
- David Dillon - Senior Vice President & Principal (Dallas)
- Daniel Moore - Vice President & Senior Consulting Actuary (Dallas)
- David Palmer - Vice President & Principal (Baltimore)
- Glenn A. Tobleman - Executive Vice President & Principal (Dallas)
- Heather Robinson - Senior Consultant & Director - Underwriting (Kansas City)
- Jamie Fender - Vice President & Consulting Actuary (Dallas)
- Jason Dunavin - Vice President & Senior Consulting Actuary (Kansas City)
- Jeffrey D. Lee - Vice President & Consulting Actuary (Kansas City)
- Josh Hammerquist - Vice President & Principal (Dallas)
- Jing Qian - Vice President & Consulting Actuary (Dallas)
- Jacqueline Lee - Vice President & Principal (Dallas)
- Kevin Ruggeberg - Vice President & Senior Consulting Actuary (Dallas)
- Kim Shores - Vice President & Principal (Kansas City)
- Mike Brown - Vice President & Principal (Kansas City)
- Muhammed Gulen - Vice President & Legal Consultant (Dallas)
- Moshe Nelkin - Senior Consulting Actuary (Dallas)
- Mark Stukowski - Vice President & Principal (Denver)
- Patrick Glenn - Vice President & Principal (Kansas City)
- Robert Dorman - Vice President & Consulting Actuary (Dallas)
- Traci Hughes - Vice President & Senior Consulting Actuary (Dallas)
- Tom Roberts - Vice President & Consulting Actuary (Dallas)
- Vickie Goodman - Vice President & Director - Compliance (Kansas City)
Testimonial
The standard line of thought has been that if consumers see their health insurance plans involve higher deductibles, they would be more likely to shop around for the most affordable coverage and care possible resulting in reduced health-care costs. However, a new study seems to confirm what a lot of anecdotal evidence has shown as high-deductible plans became more common: Rather than selecting health care services by shopping for the lowest price, consumers are determining the health care they receive based on other factors.
A recent study found that when workers take on significantly more health care costs that used to be covered by their employers, they reduce the health care services they receive, subverting long-held industry beliefs about how consumers find the most affordable care, according to a report from Vox. Jonathan Kolstad, a co-author of the study, told the site that this result was surprising to economists who study health care, and that their study suggests consumers are not shopping around for the most affordable treatments. Instead, consumers are more likely to avoid receiving treatment or delaying receiving medical care. This can lead to more expensive problems down the road as they become increasingly sick and don't seek care.
What are the details?
The company studied provided approximately 75,000 workers health insurance with no deductible, but in 2013 migrated them to plans with deductibles of $3,750, accompanied by a subsidy for that same amount in a health savings account, the report said. Additionally, it also provided price comparison tools to find the best possible costs for the treatments they needed within their networks.
However, the average amount those employees ended up spending on coverage fell 15 percent from one year to the next, for all the kinds of care they were seeking before, the report said. Indeed, in the two-year window from 2012 to 2014, there was a 25 percent decline in spending for emergency room visits, 18 percent for trips to doctor's offices, and 6 percent for mental health treatment. But this was due to decreased medical services received, not from selection of less expensive providers.
This study suggests that a higher deductible results in less medical care being received, even when the deductibles are subsidized by employers.
Worrisome developments
Because the workers were less likely to visit doctors, they also received less preventative care, which health experts widely acknowledge as being crucial to spotting potential issues before they become major problems, the report said. In addition, this decline in the use of care seems to have disproportionately affected consumers who were already ill; that is, they were the most likely to exceed the deductible in the first place but still didn't want to do so.
This is something that health insurers might want to discuss with their corporate clients on an ongoing basis, because if these employee behaviors end up leading to more serious and higher-cost treatments, employers could end up with sicker workers and insurers could be exposed to expensive medical costs. Striking a balance between coverage that's affordable for employers and workers alike could go a long way toward keeping everyone in better shape.